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Tel: 01242 260505
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Frequently Asked QuestionsWhat is Submit-a-Plan?
Do I have to register to use Submit-a-Plan?
I have not received my activation email?
I have registered an account but I cannot login?
What type of Application do I have to Submit for my Building Works?
How do I submit an application?
What is the difference between a Postal Delivery Authority and an Electronic Delivery Authority?
What happens when I select the Application form I wish to Submit?
DataSpace Live is not displaying correctly?
I am an Agent but there is not Agent Details Page?
How do I know what Fees are involved in my Application?
I am having trouble uploading documents to my application?
I would like to preview my application form how do I do this?
My application won’t validate?
How do I pay for my Application?
My application is valid, what next?
I cannot see my application in my DataSpace Live account?
How do I download my application as a pdf?
What can I do with my application now?
Additional and Revised Documents
Send Email to Local Authority
Why can't I view my documents after I have submitted them with my application?
Benefits of registering an account are:
- It will save you time when filling in your application forms, as your details will be automatically populated
- Secure access to your previous applications
- Ability to upload additional documentation
- Online application tracking
- Email functionality direct to Local Authority
If you have not received an activation email at all, it is very likely that your mail provider has blocked it at the first instance before sending it to you. Please contact Submit-a-Plan Support on email@example.com or call 01242 260505 and the support team will gladly assist you.
- You have forgotten your password.
- You have attempted to log in incorrectly too many times and disabled your account.
- You haven’t received your activation email or wasn’t aware of needing to activate your account.
If you have not received an account disable and know your password, your account may well be inactive. Please use the Contact Us form and the support team will activate your account for you.
This is the most common type of application local authorities receive for building works. It requires detailed drawings to be submitted together with the relevant fee for the work being undertaken. The plans are checked and an approval notice is issued before work commences. This process can take up to 8 weeks dependant on the project, but in most cases it will be completed well before this.
This is a simpler procedure generally used for minor works such as the removal of an internal load bearing wall, but cannot be used for commercial developments. A big advantage is that it allows work to start 48 hours after submission of the application as there is no plan checking involved before work begins.
For clarification on which application type would be suitable for your project please speak to your Local Building Control Office.
- Select the 'Make An Application' link which will take you to the Council Selection page.
- Here you can type in the Postcode for the work location to find the nearest Authority
- Select the Submission Authority from the drop down list
- Select the Submission Authority from the Interactive Map
A Postal Delivery Authority means that the particular Local Authority you wish to submit to have not subscribed to the Submit-a-Plan scheme. We do not allow you to upload any drawings to the application. We allow you to create an electronic pdf of your application, however at the end of the process you are prompted to print the application off and send the application and any supporting documents to the Authority by post, you will be able to gain access to your pdf at any time through your DataSpace Live Account.
An Electronic Delivery Authority allows you to upload as many documents to your application as you like. Once you have finished creating your application, you can simply hit ‘Submit Application’ and the application form and all documents attached will be sent to your submission Authority. They will be emailed to notify them of your new submission and be able to gain access to it straight away. You will have the option to print off your application form, and will always be able to gain access to your application through your DataSpace Live Account.
You can access this site directly via the above URL (Select Create Application from the My Application section), or via Submit-a-Plan.com going through the Local Authority Selection Process. Once you have selected your chosen Application Type, the website will automatically direct you into DataSpace Live where your application creation wizard will begin.
The website does prompt you if it requires your Internet Explorer to run in compatibility mode, alternatively click here for instructions on configuring your browser for compatibility mode. http://windows.microsoft.com/en-US/windows7/How-to-use-Compatibility-View-in-Internet-Explorer-9 Once you have stored the site in your compatibility settings it will refresh and you will not have to make this change again.
On the Charges page, we have put a link to each Local Authority website, to give you the chance to view the current fees schedule. If you are still unsure, you are welcome to give the Local Authority a call prior to completing your application and they will give you the fees advice you need.
Once you are clear on what the fees for your application are, indicate them on your form, along with your preffered payment method and the Local Authority will contact you to take payment.
Step 1. Select the Add Files button and list all of the files you wish to submit to your Authority.
Note: You also have access within your DataSpace Live account after submission to upload additional/revised documentation.
Step 2. Once your files are uploaded you will need to specify the document type, sht no, doc no, and revision for each document.
Note: In order to differentiate one document from another, it is important to specify as much information as possible.For document number and sheet no, you can leave these as the default values given.
Step 3. Confirm details are correct and move on to the next stage of your application.
If for any reason a page section on the left is red, it could mean that a certain field is not validating with the website validation system. This could be a field has not been filled in, a text field has too many characters in (limit will be specified) or your application instance cannot connect to the validation system.
Alternatively it could mean that your session has timed out with our validating system. For example you could of stepped away from your computer or taken a phone call. If this happens simply close your browser down, (do not worry your application automatically gets stored as incomplete) and open your incomplete application back up.
Within the Charges page for each Local Authority, there is a link which will take you to the Local Authority Building Control charges area. There may be some information on there to explain how to pay for your application.
You will have to send your paper copy of the application form as well as your supporting documents in the post to your Local Authority.
For Electronic Application Delivery, by hitting Submit Application, an email will already be on its way to your submission Authority informing them of your successful submission. Once you have finished printing off your application, you will be able to track the progress of your application in DataSpace Live, uploaded additional/revised documentation, and email your Local Authority directly. Lastly of course, you will also be able to gain access to your previously submitted applications.
You will receive an email when it has finished being processed and it is at this time you application will go into your applications list in DataSpace Live.
In times of busy traffic it could take upto an hour to process your application but it is usually in within a minute of submitting it.
If after an extended period of time your application isnt in your list please get in touch with the Support Team on 01242 260505.
If you have simply printed the application off, you can still access the electronic copy of your pdf within DataSpace Live.
Go to the 'My Applications' section, and open the application you wish to download. By opening it from the list you will be taken to the General Details page.
You will see at the bottom of the screen the documents list containing your application form. You can either double click it to open the pdf viewer and save from there, or alternatively right click on the application form and select the download document option.
Here you have the ability to add Additional Documentation, or add Revisions of previously submitted documentation.
All documents will be seperated into their correct folder on the page to make finding them much easier for both you as an applicant and the Local Authority.
All document changes will be sent in the form of an Email notification to the Local Authority
All Emails are stored in your online mailbox within the website, but can be replied to via your mail client on your personal computer.
Technically once these documents have been sent to the Local Authority, by any means, they are the under the Local Authorities control.
We do however give you the ability to view your Application Form. To which you can also save a pdf copy for yourself.